Terms of Service
The rules for booking with Masking Perfection Nails and joining the mentorship. Questions? Email maskingperfectionnails@gmail.com.
Effective date: October 1, 2026
Who we are
These terms cover the services and website of Masking Perfection Nails LLC, 4133 Whitney Ave, Suite 2A, Entrance 1, Hamden, CT 06518. By booking an appointment, applying for mentorship or using this website, you agree to these terms.
Booking
All appointments are booked online through our GlossGenius booking site. Appointments are released on a rolling 60-day calendar. Each appointment request is reviewed and approved, and you’ll receive a confirmation once it’s approved. A valid card on file is required to book.
GlossGenius sends your confirmation and reminder messages before your appointment. You’ll be asked to confirm by replying “YES” to your reminder.
To keep the schedule running, an appointment time may occasionally be moved slightly earlier or later. If that happens, you’ll get a text or email with the new time. Confirm it if it works, or reply to ask for another time.
If your preferred time is full, you can join the waitlist. Waitlist notifications depend on cancellations and don’t guarantee an appointment, so keep any appointment you already have until a new one is confirmed.
Deposits
Depending on the service, a $25 or $30 deposit may be required at booking. The remaining balance is paid at your appointment.
Cancellations, late arrivals and no-shows
We need at least 48 hours’ notice to cancel or reschedule. Appointments canceled or rescheduled within 48 hours of the scheduled time, and missed appointments, are charged 100% of the scheduled service cost to the card on file.
There’s a 15-minute grace period for late arrivals. If you arrive within the grace period, your appointment may be adjusted to fit the time remaining so it doesn’t affect the appointments booked after yours. If you arrive more than 15 minutes late and we can’t accommodate the appointment, it may be canceled, and you’ll still be responsible for 100% of the scheduled service cost.
Prices and payment
Current prices are listed on our booking site. Gratuity and taxes are included in every service price. Payment is due at your appointment by cash, Zelle or Apple Cash.
Nail repairs, added length and removal of product from another salon take extra time. Repairs and lengthening should be selected when you book, and extra removal is charged separately. If you need any of these after booking, email us before your appointment so the right time is reserved.
Your nails and your health
If you have a nail condition or concerns about the health of your nails, a consultation is required before booking. If you have hyperhidrosis, email us before booking so we can plan any adjustments.
Please arrive with your hands and feet completely dry, and skip lotions, oils and creams on the service area beforehand.
Guests
Please come to your appointment without guests or children unless we’ve approved it in advance.
Perfection Pass
The Perfection Pass is our priority-booking option. You’re eligible after completing at least one Russian Structured Manicure with us, and enrollment opens during set periods, subject to availability. Members can book up to six months ahead and must keep their reserved appointments and follow the cancellation policy.
Mentorship
The mentorship is open to licensed manicurists in Connecticut, New York and New Jersey. Every applicant’s license is verified, and each application is reviewed and approved by hand. Submitting an application doesn’t guarantee a place.
The fee is $3,000. Once approved, you’ll receive a Stripe payment link and can pay in full or split the fee into payments.
Website content
The photos, text and logo on this website belong to Masking Perfection Nails. Please don’t copy or reuse them without written permission.
Changes to these terms
We may update these terms from time to time. The effective date at the top of this page shows when they last changed.